Ticketing
ARE THERE PAYMENT PLANS?
Buy now pay later with Afterpay – Spread the total cost of your tickets over 6 weekly payments. Interest free.
WHEN DO TICKETS GO ON-SALE?
Pre-register for exclusive first access to tickets at 7PM Thursday 7th September. General Public on-sale at 8PM Thursday 7th September.
WHAT ARE MY TICKETING OPTIONS?
Pre-sale ticketing options:
$99 group tickets @ 4 for $396 (500 available)
$119 early bird tickets (500 available)
$249 VIP tickets (500 available)
VIP tickets give you access to the following:
Premium viewing- Private Car-parking and Entry
Free drink on entry
Private bar
Private premium toilets
Minimal lines
Private shade & seating
General and final release tickets will also be available in presale once the above allocations are sold out. If you haven’t already done so, pre-register now to secure your spot.
I’VE BOUGHT A TICKET OFF MY FRIEND, WILL I NEED TO CHANGE THE NAME TO MATCH MY ID?
Yes, for safety reasons we will require everyone's tickets to match up to their names. This is also to prevent any fraudulent activity from ticket scammers.
Name changes can be done via the Flicket resale system. For any assistance with this please do not hesitate to contact support@flicket.io
HOW DO I ENSURE THE TICKET I HAVE JUST PURCHASED OFF SOMEONE ELSE IS VALID?
You can only guarantee the authenticity of the ticket you are purchasing by using the official Flicket Resale System. The Coro Classic cannot guarantee you entry if you have purchased a ticket through any other platform and results in a breach of Flicket’s T&C’s.
CAN I USE THAT WEEKEND’S FACEBOOK PAGE TO TRY AND BUY OR SELL A TICKET?
Any posts on our Facebook about buying and selling tickets will be removed. Names and date of birth details on tickets cannot be changed anyway. Leave Facebook and other social media platforms out of the equation when buying or re-selling Coro Classic tix and go through the Official Ticket Resale Facility when it opens. This is the only way to guarantee the authenticity of the ticket you are purchasing!
WHAT IS VALID ID?
A valid ID is a current photo driver’s license, proof of age card or a current, valid passport.
WHAT IF I LOSE MY ID BEFORE THE FESTIVAL?
Please have your ID replaced ASAP as you must have a valid ID to enter the festival. This isn’t just a ticketing requirement, it’s a legal requirement. Even with a valid ticket, you will not be admitted without an ID.
Buy now pay later with Afterpay – Spread the total cost of your tickets over 6 weekly payments. Interest free.
WHEN DO TICKETS GO ON-SALE?
Pre-register for exclusive first access to tickets at 7PM Thursday 7th September. General Public on-sale at 8PM Thursday 7th September.
WHAT ARE MY TICKETING OPTIONS?
Pre-sale ticketing options:
$99 group tickets @ 4 for $396 (500 available)
$119 early bird tickets (500 available)
$249 VIP tickets (500 available)
VIP tickets give you access to the following:
Premium viewing- Private Car-parking and Entry
Free drink on entry
Private bar
Private premium toilets
Minimal lines
Private shade & seating
General and final release tickets will also be available in presale once the above allocations are sold out. If you haven’t already done so, pre-register now to secure your spot.
I’VE BOUGHT A TICKET OFF MY FRIEND, WILL I NEED TO CHANGE THE NAME TO MATCH MY ID?
Yes, for safety reasons we will require everyone's tickets to match up to their names. This is also to prevent any fraudulent activity from ticket scammers.
Name changes can be done via the Flicket resale system. For any assistance with this please do not hesitate to contact support@flicket.io
HOW DO I ENSURE THE TICKET I HAVE JUST PURCHASED OFF SOMEONE ELSE IS VALID?
You can only guarantee the authenticity of the ticket you are purchasing by using the official Flicket Resale System. The Coro Classic cannot guarantee you entry if you have purchased a ticket through any other platform and results in a breach of Flicket’s T&C’s.
CAN I USE THAT WEEKEND’S FACEBOOK PAGE TO TRY AND BUY OR SELL A TICKET?
Any posts on our Facebook about buying and selling tickets will be removed. Names and date of birth details on tickets cannot be changed anyway. Leave Facebook and other social media platforms out of the equation when buying or re-selling Coro Classic tix and go through the Official Ticket Resale Facility when it opens. This is the only way to guarantee the authenticity of the ticket you are purchasing!
WHAT IS VALID ID?
A valid ID is a current photo driver’s license, proof of age card or a current, valid passport.
WHAT IF I LOSE MY ID BEFORE THE FESTIVAL?
Please have your ID replaced ASAP as you must have a valid ID to enter the festival. This isn’t just a ticketing requirement, it’s a legal requirement. Even with a valid ticket, you will not be admitted without an ID.
Transport & Parking
HOW DO THE BUS TICKETS WORK AND WHERE CAN THEY PICK ME UP?
Save yourself the admin and purchase a bus ticket as an add-on to your ticket. Each bus will be operating on a loop from each of the following locations.1) Matarangi (Four Square)2) Whangapoua Beach Store3) Kuaotunu Library4) Whitianga I-Site5) Coromandel Town I-SiteBuses going to the festival will be running from 1:30PM - 5:00PM & will be returning to stops from 8.00pm - 11.30pm.
WHAT IS A CAR PARKING PASS?
A Parking Pass allows you to park at our festival
WHY DO I NEED TO BUY A CAR PARKING PASS?
We require everyone to pre–purchase a Parking Pass to prevent congestion and queues at the gate. Also in an attempt to be as sustainable as possible we are aiming to minimize our carbon footprint by encouraging people to travel together/use our bus system
Save yourself the admin and purchase a bus ticket as an add-on to your ticket. Each bus will be operating on a loop from each of the following locations.1) Matarangi (Four Square)2) Whangapoua Beach Store3) Kuaotunu Library4) Whitianga I-Site5) Coromandel Town I-SiteBuses going to the festival will be running from 1:30PM - 5:00PM & will be returning to stops from 8.00pm - 11.30pm.
WHAT IS A CAR PARKING PASS?
A Parking Pass allows you to park at our festival
WHY DO I NEED TO BUY A CAR PARKING PASS?
We require everyone to pre–purchase a Parking Pass to prevent congestion and queues at the gate. Also in an attempt to be as sustainable as possible we are aiming to minimize our carbon footprint by encouraging people to travel together/use our bus system
General
AM I ALLOWED TO LEAVE AND COME BACK TO THE FESTIVAL?
No, once you leave you may not reenter the festival.
FESTIVAL ETIQUETTE
Festival safety is of the utmost importance to us and by purchasing a ticket to The Coro Classic 2024, you are acknowledging that any of the activity below will result in your wristband being taken away from you:
Irresponsible or unsafe use of alcohol.
Accessing restricted areas without the proper passes.
Abusive or offensive language.
Obscene or offensive gestures, including the use of obscene or offensive gestures through imagery or symbolism including banners, signs and other means of visual propaganda.
Possession/use/sale of illegal drugs.
Public urination or defecation (outside of a proper and/or public restroom).
Fighting or engaging in any action that may harm, endanger, threaten or bring discomfort to anyone.
Damage, destruction, vandalism or theft of any property.
Refusing or resisting a search.
Sexual harassment
FESTIVAL SAFETY
We are committed to making your Coro Classic experience as enjoyable and as safe as possible. As a security measure, you will be searched on entry to keep you and everyone attending safe. Festival security will be on site at all times, available to tend to all patron needs and assist in ensuring the experience is as enjoyable as possible. Should you require further assistance at any given time, please do not hesitate to ask our staff, security or bar team.
WHAT ARE THE FESTIVAL TIMINGS?
SAT 6th JAN
1:00PM - Carpark Opens
2:00PM - Music Starts & Bars Open
10:00PM - Bar closes
10:30PM - Main Stage Shuts
11:00PM - Bass Stage/Festival Finishes
CAN I BYO ALCOHOL & FOOD?
No, The Coro Classic is not a BYO event. Alcohol, food and non-alcoholic beverages can be purchased inside the festival. You can bring in your own empty water bottle, you can fill these up inside at the free water stations. We have multiple food vendors onsite who cater to all dietary requirements including vegetarian, vegan GF & DF requirements.
IS CORO CLASSIC WHEELCHAIR ACCESSIBLE?
Yes. Please contact us at hello@nexgentouring.co.nz with 'Accessibility' in the subject line to let us know you are coming. We will send you details about where to park and other important information that will make your festival experience more enjoyable.
HOW CAN I PURCHASE FOOD & ALCOHOL AT THE EVENT?
The Coro Classic will be entirely cashless. There will be EFTPOS terminals at each vendor/bar in which you can purchase food & beverages.
Can I volunteer to work at this event? Absolutely, please email hello@nexgentouring.co.nz and you will be passed on to the right people
HOW DO I APPLY TO BE A FOOD VENDOR?
Please email hello@nexgentouring.co.nz and you will be passed on to our vendor manager
No, once you leave you may not reenter the festival.
FESTIVAL ETIQUETTE
Festival safety is of the utmost importance to us and by purchasing a ticket to The Coro Classic 2024, you are acknowledging that any of the activity below will result in your wristband being taken away from you:
Irresponsible or unsafe use of alcohol.
Accessing restricted areas without the proper passes.
Abusive or offensive language.
Obscene or offensive gestures, including the use of obscene or offensive gestures through imagery or symbolism including banners, signs and other means of visual propaganda.
Possession/use/sale of illegal drugs.
Public urination or defecation (outside of a proper and/or public restroom).
Fighting or engaging in any action that may harm, endanger, threaten or bring discomfort to anyone.
Damage, destruction, vandalism or theft of any property.
Refusing or resisting a search.
Sexual harassment
FESTIVAL SAFETY
We are committed to making your Coro Classic experience as enjoyable and as safe as possible. As a security measure, you will be searched on entry to keep you and everyone attending safe. Festival security will be on site at all times, available to tend to all patron needs and assist in ensuring the experience is as enjoyable as possible. Should you require further assistance at any given time, please do not hesitate to ask our staff, security or bar team.
WHAT ARE THE FESTIVAL TIMINGS?
SAT 6th JAN
1:00PM - Carpark Opens
2:00PM - Music Starts & Bars Open
10:00PM - Bar closes
10:30PM - Main Stage Shuts
11:00PM - Bass Stage/Festival Finishes
CAN I BYO ALCOHOL & FOOD?
No, The Coro Classic is not a BYO event. Alcohol, food and non-alcoholic beverages can be purchased inside the festival. You can bring in your own empty water bottle, you can fill these up inside at the free water stations. We have multiple food vendors onsite who cater to all dietary requirements including vegetarian, vegan GF & DF requirements.
IS CORO CLASSIC WHEELCHAIR ACCESSIBLE?
Yes. Please contact us at hello@nexgentouring.co.nz with 'Accessibility' in the subject line to let us know you are coming. We will send you details about where to park and other important information that will make your festival experience more enjoyable.
HOW CAN I PURCHASE FOOD & ALCOHOL AT THE EVENT?
The Coro Classic will be entirely cashless. There will be EFTPOS terminals at each vendor/bar in which you can purchase food & beverages.
Can I volunteer to work at this event? Absolutely, please email hello@nexgentouring.co.nz and you will be passed on to the right people
HOW DO I APPLY TO BE A FOOD VENDOR?
Please email hello@nexgentouring.co.nz and you will be passed on to our vendor manager
T&C's
Covid-19: The parties acknowledge that, as at the time of purchase, there is a respiratory outbreak caused by Covid-19 that is impacting New Zealand. The parties agree that where it is impossible or impractical for the performances to take place due to any cause or event in connection with Covid-19 pandemic that is not reasonably within the control of the promoter, then the Performance will be cancelled and the parties will have no further liability to each other, the ticket purchaser will be refunded any monies paid to the promoter less any booking fees paid to the ticket agent and credit card fees paid to the ticket purchasers bank.
Events company: This is event is run by TFB Productions Limited.
Terms and Conditions are Binding: Tickets to the Event are sold or given and admission to the Event is granted on the express condition that you are bound by these Event Terms and Conditions and any other rules and regulations issued by the Promoter (Event T+Cs). By purchasing an Event ticket you agree to be bound to the Event T+Cs.
Directions of Event Staff: You must follow the reasonable directions of Event staff as required and comply with the law at all times during the Event.
Proof of Age: This event is an 18+ event. You must have valid proof of age photo ID to gain entry into the Event Site. Persons under the age of 18 years will be denied entry. The Promoter reserves the right to evict any underage person(or persons unable to provide valid proof of age photo ID).
Event Tickets: Entry to the Event Site will be granted with presentation of:- a valid bar-coded ticket; or- a valid bar-coded print-at-home PDF ticket; or- a valid bar-coded Passbook ticket (electronic ticket on mobile device), issued by an Authorised Ticketing Agency, to be exchanged for a wristband upon entry.Your Event wristband must be worn at all times during the Event – failure to do so may result in your eviction from the Event Site without refund. Event wristbands removed from wrists or tampered with will be rendered invalid and will not be replaced. Damaged or defaced Event tickets or wristbands will not be accepted. An Authorised Ticketing Agency means each of: (1) Flicket Ltd (Flicket); and (2) any independent ticketing outlet as authorised and approved by the Promoter.
VIP: VIP Car Parking and other VIP features are subject to the weather conditions being reasonable
Lost Tickets or Wristbands: replacement is not available for lost, destroyed or stolen Event tickets unless proof of purchase is presented.
Ticket Restrictions: You agree not to re-sell Event tickets contrary to applicable laws. Event tickets may not, without the prior written consent of Promoter;- be re-sold or offered for resale at a premium (including via online auction sites) or;- used for advertising, promotion or other commercial purposes (including competitions and trade promotions)or;- used to enhance the demand for other goods or services, either by the original purchaser or any subsequent bearer.If an Event ticket is used in breach of this condition, the Event ticket may be cancelled without a refund and the bearerof the Event ticket may be refused admission. The Promoter will use reasonable efforts to notify you of such action.
Ticket Purchase Limits: The Promoter reserves the right to enforce published ticket purchase limits and cancel any tickets obtained above said limits in any one transaction or by any one customer. If you exceed the stated ticket limit, you may have all or any of your order and tickets cancelled without notice by Promoter in its discretion. This includes orders associated with the same name, email address, billing address, credit card number or other information.
Search on Entry: It is a condition of entry to the Event Site that a search of you and/or your possessions be required at the time of entry to the Event Site. If you do not consent to such searches, you may be denied entry to the Event Site without refund. Prohibited Items include but are not limited to the list of items at the end of these Event T+Cs and any Prohibited Items will be confiscated. Confiscated items will not be returned, replaced or reimbursed and proceeds from confiscated items (if any) will be donated to a charity. Promoter reserves the right to refuse entry to any persons.
Smoking Policy: Venues and stages on and within the Event Site may operate a No Smoking policy and you must comply with any such policy.
Photographing and/or Recording of the Event by You: personal digital cameras are permitted at the Event. SLR cameras are permitted but professional photography equipment (eg telephoto lenses; any lens over 20cm; any detachable lens) is not permitted without Promoter-issued media accreditation. Event staff will determine in their discretion whether equipment is considered to be professional photography equipment. Photos of artists and/or the Event are permitted only on the basis that:1. images are only used for private and personal use; and2. images cannot be made available for sale and/or public display. Recording or filming the Event is strictly prohibited. Promoter reserves the right to confiscate and/or delete any footage, recordings and/or photos created by unauthorised or prohibited recording, filming or photography. Recording and Photography of the Event by Promoter: you consent to be included in official photography, film and sound recordings of the Event and for these recordings to be used by Promoter and/or any of its authorised representatives and contractors in any medium or context without further authorisation by, or compensation to you.
Restricted Capacity: You acknowledge that there may be restricted capacities at some of the Event’s stages or venues. Once the maximum capacity is reached in these areas there will be no further admissions. Your purchase of a ticket to the Event does not guarantee admission to these areas in such cases.
No Animals: animals are not permitted at the Event Site. Service animals are permitted.
No Passouts: passouts will not be issued unless otherwise stated.
Your Behaviour: you must ensure that you and your invitees act in an orderly manner when attending the Event Site. Promoter may refuse entry or evict you or any of your invitees if you or any of your party are behaving in a disorderly, offensive or inappropriate manner.
Alcohol: The Event is fully licensed – please do not bring alcohol with you as it will be confiscated and will not be returned. Only alcohol purchased from bars at the Event may be consumed at the Event Site. If you wish to purchase or consume alcohol, you must have valid proof of age photo ID. You must be of legal age (18 years) to purchase and consume alcohol on the Event Site. If you are found supplying or buying alcohol for a minor (a person under 18 years of age) you will be evicted from the Event and may be referred to police.
Food and Drink: No food or drink will be permitted into the Event Site. Sealed plastic water bottles (with or without contents) cannot be brought into the Event Site. Unsealed EMPTY plastic water bottles (no glass) can be brought into the Event Site.
Drugs: If you are found supplying, consuming or in possession of illicit drugs you will be removed from the Event Site and may be referred to police.
VIP: VIP Car Parking and other VIP features are subject to the weather conditions being reasonable
Signage: You are not permitted to display trading signs on the Event Site without prior written consent of Promoter.
Your Personal Information: Pursuant to your booking, Promoter may need to collect and keep personal information about you including your name, address, credit card or payment details, telephone number and the names of all ticket allocations. Unless you tell us otherwise, Promoter may disclose your contact details to third parties if you elect to receive such information at time of ticket purchase so they can provide you with promotional material about other events and products. Promoter may also need to disclose your personal information as required by law or as permitted under the Privacy Act 1993. If you have any questions about how Promoter will handle your personal information please hello@nexgentouring.co.nz. Please note that all payment information is handled by Windcave (Payment Express) and subject to their T&C, no information on Credit Cards is collected or stored by Flicket Ltd.
Promoter’s Liability: The services provided by Promoter will be rendered with due care and skill to the extent required by Part 4 of the Consumer Guarantees Act 1993. Apart from such statutory liability, Promoter and the owner and/or lessee of the Event Site will not be liable or responsible for any injury, damage or loss suffered or incurred by you or any person entering or when you enter or are on the Event Site whether caused by the negligence of Promoter or that of the owner and/or lessee of the Event Site (or their respective employees, contractors or agents), whether arising in tort, contract, bailment or otherwise - all such injury loss or damage to person or property is at your own risk.
Indemnity: You agree to indemnify Promoter and owner and/or lessee of the Event Site against any loss or damage Promoter and/or Event Site owner and/or lessee may suffer arising out of your negligence or breach of the Event T+Cs.
Release: To the full extent permitted by law, you waive all legal rights of action against and fully release Promoter and owner or lessee of the Event Site (and their respective executive members, directors, officers, employees, volunteers, contractors or agents) from any liability for any loss, damage, personal injury, death, economic loss or consequential loss for any default, failure or negligence (to the extent permitted by law) in relation to entry to and presence on the Event Site.
Risk: Entry to the Event Site is at your own risk. Without limiting the generality of this:- appropriate footwear and clothing must be worn at all times at the Event Site;- you must not mosh, crowd surf or stage dive;- ear plugs should be worn if necessary.To the extent permitted by law, Promoter takes no responsibility for any hearing damage or loss caused by excessive noise or injury caused by your failure to follow Promoter’s directives. In the event of injury or illness Promoter may, at your cost, arrange medical treatment and/or emergency evacuation as deemed essential for your safety.
Enforceability: Any provision of these Event T+Cs which is or becomes unenforceable shall not invalidate the other provisions of these Event T+Cs.
Ticket Name Change: "For some events, Flicket facilitates the transfer/renaming of ticket(s). For facilitating this transfer/renaming there may be a fee that the new ticket owner has to pay""Once you have transferred/renamed your ticket(s) you will have no rights or ownership to the ticket(s) transferred"
Online Ticketing Support: If you are experiencing difficulties with purchasing a ticket or the ticketing page, please:
Contact: 9:00am – 7:00pm NZT (Monday – Sunday)
Email: support@flicket.co.nz
Refund and Cancellation Policy: The Event is an all-weather event. The Event will take place rain, hail or shine. Tickets purchased for the event are for the NexGen events, not for specific artists or acts. The Promoter reserves the right to change, add, withdraw or substitute artists in the Event line-up, vary the advertised program, vary the date and/or vary the Event Site without prior notification and deny admission to the Event Site (including admission to a particular performance at the Event Site) with reasonable cause. No refunds on tickets except where required by the Consumer Guarantees Act 1993. No refunds or other compensation will be given if an advertised artist or act is changed, cancelled or the length or content of their performance is changed. Subject to this clause, the Promoter is not liable for any loss, damage or compensation as a result of the Event being cancelled, postponed, relocated or changed for any reason. There will be no refund of any unused portion of an Event Ticket if you or your invitees are asked or forced to leave the Event for any of the reasons set out in the Event T+Cs or if you decide not to attend the Event. You are responsible for checking the age minimum for the Event. No refunds will be processed if you are denied entry due to not having valid ID for admittance to the Event Site.
Environment: Promoter cares for the environment and community. Please be respectful and place any litter in the bins provided around the Event Site. Be waste and water-wise - thank you.
Necessary Event Cancellation: Subject to this clause and subject to the Conditions set out in the attached link, the Promoter will refund the transactional ticket price paid for an Event Ticket should the Event be necessarily cancelled, abandoned, postponed, interrupted, curtailed or relocated, which necessary cancellation, abandonment, postponement, interruption, curtailment or relocation is the sole and direct result of a cause which occurs prior to or during the Event and is beyond the control of the Promoter and which results in the Promoter having a contractual liability to refund the transactional ticket price paid for an Event Ticket under the Conditions.
Events company: This is event is run by TFB Productions Limited.
Terms and Conditions are Binding: Tickets to the Event are sold or given and admission to the Event is granted on the express condition that you are bound by these Event Terms and Conditions and any other rules and regulations issued by the Promoter (Event T+Cs). By purchasing an Event ticket you agree to be bound to the Event T+Cs.
Directions of Event Staff: You must follow the reasonable directions of Event staff as required and comply with the law at all times during the Event.
Proof of Age: This event is an 18+ event. You must have valid proof of age photo ID to gain entry into the Event Site. Persons under the age of 18 years will be denied entry. The Promoter reserves the right to evict any underage person(or persons unable to provide valid proof of age photo ID).
Event Tickets: Entry to the Event Site will be granted with presentation of:- a valid bar-coded ticket; or- a valid bar-coded print-at-home PDF ticket; or- a valid bar-coded Passbook ticket (electronic ticket on mobile device), issued by an Authorised Ticketing Agency, to be exchanged for a wristband upon entry.Your Event wristband must be worn at all times during the Event – failure to do so may result in your eviction from the Event Site without refund. Event wristbands removed from wrists or tampered with will be rendered invalid and will not be replaced. Damaged or defaced Event tickets or wristbands will not be accepted. An Authorised Ticketing Agency means each of: (1) Flicket Ltd (Flicket); and (2) any independent ticketing outlet as authorised and approved by the Promoter.
VIP: VIP Car Parking and other VIP features are subject to the weather conditions being reasonable
Lost Tickets or Wristbands: replacement is not available for lost, destroyed or stolen Event tickets unless proof of purchase is presented.
Ticket Restrictions: You agree not to re-sell Event tickets contrary to applicable laws. Event tickets may not, without the prior written consent of Promoter;- be re-sold or offered for resale at a premium (including via online auction sites) or;- used for advertising, promotion or other commercial purposes (including competitions and trade promotions)or;- used to enhance the demand for other goods or services, either by the original purchaser or any subsequent bearer.If an Event ticket is used in breach of this condition, the Event ticket may be cancelled without a refund and the bearerof the Event ticket may be refused admission. The Promoter will use reasonable efforts to notify you of such action.
Ticket Purchase Limits: The Promoter reserves the right to enforce published ticket purchase limits and cancel any tickets obtained above said limits in any one transaction or by any one customer. If you exceed the stated ticket limit, you may have all or any of your order and tickets cancelled without notice by Promoter in its discretion. This includes orders associated with the same name, email address, billing address, credit card number or other information.
Search on Entry: It is a condition of entry to the Event Site that a search of you and/or your possessions be required at the time of entry to the Event Site. If you do not consent to such searches, you may be denied entry to the Event Site without refund. Prohibited Items include but are not limited to the list of items at the end of these Event T+Cs and any Prohibited Items will be confiscated. Confiscated items will not be returned, replaced or reimbursed and proceeds from confiscated items (if any) will be donated to a charity. Promoter reserves the right to refuse entry to any persons.
Smoking Policy: Venues and stages on and within the Event Site may operate a No Smoking policy and you must comply with any such policy.
Photographing and/or Recording of the Event by You: personal digital cameras are permitted at the Event. SLR cameras are permitted but professional photography equipment (eg telephoto lenses; any lens over 20cm; any detachable lens) is not permitted without Promoter-issued media accreditation. Event staff will determine in their discretion whether equipment is considered to be professional photography equipment. Photos of artists and/or the Event are permitted only on the basis that:1. images are only used for private and personal use; and2. images cannot be made available for sale and/or public display. Recording or filming the Event is strictly prohibited. Promoter reserves the right to confiscate and/or delete any footage, recordings and/or photos created by unauthorised or prohibited recording, filming or photography. Recording and Photography of the Event by Promoter: you consent to be included in official photography, film and sound recordings of the Event and for these recordings to be used by Promoter and/or any of its authorised representatives and contractors in any medium or context without further authorisation by, or compensation to you.
Restricted Capacity: You acknowledge that there may be restricted capacities at some of the Event’s stages or venues. Once the maximum capacity is reached in these areas there will be no further admissions. Your purchase of a ticket to the Event does not guarantee admission to these areas in such cases.
No Animals: animals are not permitted at the Event Site. Service animals are permitted.
No Passouts: passouts will not be issued unless otherwise stated.
Your Behaviour: you must ensure that you and your invitees act in an orderly manner when attending the Event Site. Promoter may refuse entry or evict you or any of your invitees if you or any of your party are behaving in a disorderly, offensive or inappropriate manner.
Alcohol: The Event is fully licensed – please do not bring alcohol with you as it will be confiscated and will not be returned. Only alcohol purchased from bars at the Event may be consumed at the Event Site. If you wish to purchase or consume alcohol, you must have valid proof of age photo ID. You must be of legal age (18 years) to purchase and consume alcohol on the Event Site. If you are found supplying or buying alcohol for a minor (a person under 18 years of age) you will be evicted from the Event and may be referred to police.
Food and Drink: No food or drink will be permitted into the Event Site. Sealed plastic water bottles (with or without contents) cannot be brought into the Event Site. Unsealed EMPTY plastic water bottles (no glass) can be brought into the Event Site.
Drugs: If you are found supplying, consuming or in possession of illicit drugs you will be removed from the Event Site and may be referred to police.
VIP: VIP Car Parking and other VIP features are subject to the weather conditions being reasonable
Signage: You are not permitted to display trading signs on the Event Site without prior written consent of Promoter.
Your Personal Information: Pursuant to your booking, Promoter may need to collect and keep personal information about you including your name, address, credit card or payment details, telephone number and the names of all ticket allocations. Unless you tell us otherwise, Promoter may disclose your contact details to third parties if you elect to receive such information at time of ticket purchase so they can provide you with promotional material about other events and products. Promoter may also need to disclose your personal information as required by law or as permitted under the Privacy Act 1993. If you have any questions about how Promoter will handle your personal information please hello@nexgentouring.co.nz. Please note that all payment information is handled by Windcave (Payment Express) and subject to their T&C, no information on Credit Cards is collected or stored by Flicket Ltd.
Promoter’s Liability: The services provided by Promoter will be rendered with due care and skill to the extent required by Part 4 of the Consumer Guarantees Act 1993. Apart from such statutory liability, Promoter and the owner and/or lessee of the Event Site will not be liable or responsible for any injury, damage or loss suffered or incurred by you or any person entering or when you enter or are on the Event Site whether caused by the negligence of Promoter or that of the owner and/or lessee of the Event Site (or their respective employees, contractors or agents), whether arising in tort, contract, bailment or otherwise - all such injury loss or damage to person or property is at your own risk.
Indemnity: You agree to indemnify Promoter and owner and/or lessee of the Event Site against any loss or damage Promoter and/or Event Site owner and/or lessee may suffer arising out of your negligence or breach of the Event T+Cs.
Release: To the full extent permitted by law, you waive all legal rights of action against and fully release Promoter and owner or lessee of the Event Site (and their respective executive members, directors, officers, employees, volunteers, contractors or agents) from any liability for any loss, damage, personal injury, death, economic loss or consequential loss for any default, failure or negligence (to the extent permitted by law) in relation to entry to and presence on the Event Site.
Risk: Entry to the Event Site is at your own risk. Without limiting the generality of this:- appropriate footwear and clothing must be worn at all times at the Event Site;- you must not mosh, crowd surf or stage dive;- ear plugs should be worn if necessary.To the extent permitted by law, Promoter takes no responsibility for any hearing damage or loss caused by excessive noise or injury caused by your failure to follow Promoter’s directives. In the event of injury or illness Promoter may, at your cost, arrange medical treatment and/or emergency evacuation as deemed essential for your safety.
Enforceability: Any provision of these Event T+Cs which is or becomes unenforceable shall not invalidate the other provisions of these Event T+Cs.
Ticket Name Change: "For some events, Flicket facilitates the transfer/renaming of ticket(s). For facilitating this transfer/renaming there may be a fee that the new ticket owner has to pay""Once you have transferred/renamed your ticket(s) you will have no rights or ownership to the ticket(s) transferred"
Online Ticketing Support: If you are experiencing difficulties with purchasing a ticket or the ticketing page, please:
Contact: 9:00am – 7:00pm NZT (Monday – Sunday)
Email: support@flicket.co.nz
Refund and Cancellation Policy: The Event is an all-weather event. The Event will take place rain, hail or shine. Tickets purchased for the event are for the NexGen events, not for specific artists or acts. The Promoter reserves the right to change, add, withdraw or substitute artists in the Event line-up, vary the advertised program, vary the date and/or vary the Event Site without prior notification and deny admission to the Event Site (including admission to a particular performance at the Event Site) with reasonable cause. No refunds on tickets except where required by the Consumer Guarantees Act 1993. No refunds or other compensation will be given if an advertised artist or act is changed, cancelled or the length or content of their performance is changed. Subject to this clause, the Promoter is not liable for any loss, damage or compensation as a result of the Event being cancelled, postponed, relocated or changed for any reason. There will be no refund of any unused portion of an Event Ticket if you or your invitees are asked or forced to leave the Event for any of the reasons set out in the Event T+Cs or if you decide not to attend the Event. You are responsible for checking the age minimum for the Event. No refunds will be processed if you are denied entry due to not having valid ID for admittance to the Event Site.
Environment: Promoter cares for the environment and community. Please be respectful and place any litter in the bins provided around the Event Site. Be waste and water-wise - thank you.
Necessary Event Cancellation: Subject to this clause and subject to the Conditions set out in the attached link, the Promoter will refund the transactional ticket price paid for an Event Ticket should the Event be necessarily cancelled, abandoned, postponed, interrupted, curtailed or relocated, which necessary cancellation, abandonment, postponement, interruption, curtailment or relocation is the sole and direct result of a cause which occurs prior to or during the Event and is beyond the control of the Promoter and which results in the Promoter having a contractual liability to refund the transactional ticket price paid for an Event Ticket under the Conditions.
What Is Not Allowed In The Festival
- Illegal drugs and drug paraphernalia
- Alcohol brought in from outside of the event
- Open / unsealed or partly full bottles of water, juice, soft drink etc (sealed /unopened bottles are fine to bring in)
- Sealable pouches* (yoghurt, baby food pouches)
- Glass of any kind
- Weapons of any kind
- Fireworks, flares, fire twirling paraphernalia (sticks, balls etc)
- Campfires are not permitted in the campgrounds
- Generators
- Any containers of liquid fuel (kerosene, petrol, diesel etc)
- Laser Lights
- No portable cooking devices
- No gas lanterns
- No butane gas cylinders
- No gas bottles
- Couches, bean bags or large furniture items
- Video and audio recording devices, including Go Pros (other than mobile phones)
- Professional still cameras (small still cameras ARE allowed)
- Drones
- Protest paraphernalia and banners
- Culturally sensitive items and attire
- Non-biodegradable glitter
- Anything studded (belts, wristbands etc)
- Strictly no animals (with the exception of service or assistance animals, such as guide dogs)
- Any other items considered illegal or dangerous
Accommodation
Find accommodation info here: https://www.tairawhitigisborne.co.nz/accommodation
